Nighthawk: Medica Acute Teleradiology – a quality assured service enhancing patient outcomes

As 24/7 imaging activity rises in volume and complexity and the workforce deficit grows teleradiology management of the acutely unwell patient has become increasingly important. The concept is not new: GMC registered reporters with home workstations, potentially anywhere in the world, interacting seamlessly with client RIS systems. Faster data transfer, strict information governance protocols and evidence-based imaging have enabled developments of this service.

As the UKs largest teleradiology company, Medica can offer bespoke tools and pathways to enhance patient care.

Rob Lavis
Dr Rob Lavis, Medica Group medical director.

For major trauma cases reporters provide a ‘seriously injured patient’ report within 10 minutes of image receipt direct to the trauma team leader, enabling prompt management of life-threatening injuries. A final templated report is delivered within one hour (>80% within 30 minutes). This has been achieved by close collaboration with client radiology and emergency departments and a team approach.

As the saying goes, in stroke cases, every minute counts. The Medica stroke pathway allows radiographers to label CT head scans as potential thrombolysis candidates, elevating reporting priority. Neuroradiology reporters provide a rapid verbal report direct to the referring stroke team within 10 minutes enabling thrombolysis decisions. Over 80% of reports are finalised within 15 minutes and a large proportion of cases proceed to CT carotid and cerebral angiography.

The Medica acute CT head service is assisted by an artificial intelligence tool (qER from The tool is used to identify potential acute intracranial haemorrhage and elevating studies for priority reporting.

The future will see further acute service enhancements as we introduce our new Sectra PACS platform in 2022 and introduce further AI tools for enhanced workflow and clinical support.

Dr Robert Lavis, Medica Group medical director.

To find out more about Medica’s services, please visit our website or email.

Lead image: Axial CT scan of brain bleed with AI tagging.

This news story has been sponsored by the companies concerned and does not represent the views or opinions of RAD Magazine.

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