Pilgrim Hospital praises Fujifilm’s continued commitment to service

Pilgrim Hospital in Boston has received the first of Fujifilm’s new look FDR Visionary Suite digital room solutions in the UK. United Lincolnshire Hospitals NHS Trust is already familiar with Fujifilm’s digital x-ray solutions and services as the radiology department already has three original FDR Visionary Suite digital x-ray rooms, three room retrofits, two FDR nano mobile x-ray units, two FDR Go mobile x-ray systems and a cephalometric x-ray system for dental patients.

“The service and sales support from Fujifilm has been exceptional and has not faltered even during the COVID-19 pandemic and Brexit issues that have affected some suppliers,” said modality lead radiographer interventional and general x-ray Mark Dorn.

“The equipment has been incredibly reliable; it has coped tremendously well through the surges in demand to deliver services at the highest level. With Fujifilm we have great local engineering support backed up by a UK-based company that has not lost its customer focus. Our experience of Fujifilm has been one of working with an imaging partner responsive to our needs and flexible in its approach to providing an excellent service.”

Picture: Fujifilm UK senior account manager John Casson, radiographer Jean Estoesta, student radiographer Emily Jarvis and modality lead radiographer interventional and general x-ray Mark Dorn.

See the full report on page 21 of the August 2021 issue of RAD Magazine.

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