Responsive service results in repeat CT purchase by Aintree University Hospital

Aintree University Hospital has reselected Canon Medical Systems to replace two end-of-life CT scanners with two Aquilion One Genesis Edition CT systems.

Part of Liverpool University Hospitals NHS Foundation Trust, Aintree University Hospital serves a large patient population and is a regional major trauma centre. One of the biggest challenge the trust faced in the last year has been an increase of six per cent in emergency attendances.

Canon Medical is a long-standing provider of medical imaging equipment to Aintree University Hospital. The company says it was reselected to provide the replacement CT scanners based on its service reliability and latest generation innovations that lower patient dose, enhance patient comfort and assist the departmental workflow productivity

“The Aquilion One Genesis Edition CTs offer the latest technology for our clinical imaging services and drive down dose,” said cross-sectional imaging manager Karen Irwin. “However, an imaging partnership isn’t just about a technology upgrade or installation. We can rely on Canon Medical’s service team to be responsive and reliable to keep our scanners up and running. Should we experience a breakdown, they will get us back up and running as quickly as possible – this gives us incredible confidence in a climate of growing NHS pressures.”

Canon Medical Systems UK account manager Colin Murray added: “We have enjoyed a great relationship with Aintree University Hospital for many years, providing commercial, application and service support. This has developed honest, close and productive collaborative working that the trust was keen to continue.”

Picture: CSI radiographer Jenny Coulter, Canon Medical Systems UK account manager Colin Murray, CT lead radiographer Jeanette Hawkins, CSI radiographer Amy Hailey, radiology department assistant Janetmarie Anderson Crockson, lead MR radiographer Dawn Prendergast, radiographer Joanna Sargent and deputy clinical business manager Karen Watson.

Published on page 26 of the June 2020 issue of RAD Magazine.

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