syngo Remote Assist

Royal Liverpool benefits from real-time support

Lead CT radiographer at the Royal Liverpool University Hospital Julie Houghton has used syngo Remote Assist to enhance liver imaging procedures and dual source CT energy protocols. The Royal Liverpool University Hospital is receiving rapid, real-time support from Siemens Healthcare through its customer service support tool, syngo Remote Assist.  The hospital has called on the […]

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Remote support guides clinicians at Spire Southampton

Spire Southampton Hospital senior radiographer Ann Budd recently used syngo Remote Assist to enable head CT angiography on a patient. Spire Southampton Hospital’s diagnostic imaging department is receiving remote troubleshooting help via Siemens Healthcare’s syngo Remote Assist.  The hospital performs a number of imaging examinations with a Somatom Definition AS CT system that was recently […]

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Remote assistance provides system support

At Nuffield Health Leeds Hospital, lead interventional radiographer Kerry Kirby uses syngo Remote Assist. Siemens Healthcare customer services is providing remote real-time support and troubleshooting at Nuffield Health Leeds Hospital through its syngo Remote Assist customer support platform. “Uptime is an important issue not only for the hospital, but for patients who depend on a […]

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